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Top Four Items for Non-Profits to Consider When Using Social Collaboration Tools

The team at Kona, a new social collaboration platform created by Deltek, a leader in enterprise software, has created a list of four things that non-profits should consider when deciding on using social collaboration software and why this type of technology is beneficial (and easy to use).

Create one virtual place for your group’s purpose: Give everyone connected to your group’s purpose or project a common place to communicate, share, and save information. End the wastefulness of everyone duplicating effort by receiving and saving the same information in their own specific ways.

Use an interactive shared calendar and schedule: If your group has regular meetings, events, or due dates for actions and tasks, make them viewable and known to everyone in the group. When a date changes, have one person responsible for making the change that cascades effortlessly to everyone else’s personal calendar. Nobody in your group should waste time manually updating their personal calendar related to your group.

Connect communication within the group to CONTEXT: Everything you’re asking of your group members ties back to a purpose you’re trying to achieve together. Sending out emails with information about a task or calendar event that’s not connected and organized within a central place for the group puts the effort on each individual to make the connection on their own. It becomes just one more thing they’ve got to deal with in their inbox. But if you connect all communication to the context of the group’s purpose, you’ll make it easier for them to engage.

Provide a “mobile app” for your group’s purpose: Give everyone in your group access to this one organized place from wherever they are. All group communication arrives on a smartphone as pop-up notifications, just like text messages, giving your group prominence over all other messages hitting the abyss of an email inbox.

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