| How Do Nonprofits Use Technology? |
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| Written by Lorna Doone Brewer | ||||||||
| Monday, 23 May 2011 00:00 | ||||||||
 If asked whether or not information technology (IT) is important to a nonprofit organization, it seems obvious that the majority would say, “yes.” A study done by the Johns Hopkins Nonprofit Listening Post Project last year delved deeper into the subject to find out just how important IT really is and why. The findings were interesting, and they may give you additional insight into how your nonprofit can and should be implementing IT in your day-to-day activities.
Of the 443 organizations that responded to their survey, 88% reported that “technology is integrated into ‘many’ or ‘all’ aspects of their organization.” The top reasons for using information technology in nonprofits:
Of those that said they use IT for program service and delivery, uses included tracing clients/customers/patrons in a database, communicating with clients/customers/patrons, developing programs and services, providing clients/customers/patrons with educational tools online, researching and synthesizing information for clients/customer/patrons, and providing virtual experiences (tours, exhibits, etc.) It stands to reason that with so many nonprofits using IT, it must be beneficial. Again, the survey’s findings backed this up, with the majority of organizations reporting they were better able to communication with clients, to deliver services faster and with better quality. They also find they can reach more clients and that they were able to expand into new program areas. The study aimed to take a look at the perceived “Nonprofit Technology Gap” to determine if nonprofits are indeed lagging behind the corporate world when it comes to IT. There did seem to be problems, as many organizations reported using old, outdated equipment and software. Those with the largest gap were “small, young, rural-focused and theater groups.” Internet speed also showed a similar trend, with the smaller, younger, rural-focused, and theater groups less likely to use high-speed or broadband Internet connections. Lack of money was the most often cited reason for not expanding IT (92% of organizations). The findings generally showed, however, that nonprofits are not lagging nearly as much as is often assumed, with the exception of those mentioned above. It seems that nonprofit organizations are very much benefiting from IT, although there certainly are challenges being faced. For a more in-depth look at the findings of the Johns Hopkins Listening Post Project: The Nonprofit Technology Gap – Myth or Reality? you can see the results online. | ||||||||
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About the Author: Kurt Martin is a Founder and Group Publisher of Progressive Media Group (PMG) and the Publisher of Nonprofit Technology News. During his 4 years as Publisher of The NonProfit Times, he grew the imprint from a single newspaper to a community of websites, online job boards, email newsletters and digital editions of the print editions. Prior to taking the role of Publisher he was the East Coast Sales Manager for Broad Daylight, Inc. a knowledgebase company. He also held management roles in advertising and ciruclation sales at American Banker/Bond Buyer (Thomson), Faulkner & Grey (Thomson) and SourceMedia (Investcorp.) Kurt graduated from Montclair State University with a B.A. in Political Science and Public Administration. |
