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According to Salesforce, over 30,000 nonprofits use the CRM software – so it was only logical that some of their 3,400 apps were geared towards nonprofit organizations around the world. One of those apps is Fonteva -a relationship building tool created with associations and other member-based organizations in mind. The software itself has numerous products such as one geared towards memberships and another towards events. These products enable a nonprofit organization to manage their membership relationships and plan events.

In Use:

According to a recent press release, Fonteva is a “leading provider of membership and events solutions built on Salesforce®, Fonteva helps associations streamline their day-to-day operations by delivering highly configurable applications on one innovative platform.” One of the main Fonteva products is their event software which allows charities to execute events with ease.  

Fonteva includes numerous features that enable a nonprofit to organize an event and see it to fruition. Popular features of the tool include an event lifecycle management tool, attendee management, and reports and dashboards to make it easy to track key metrics.  Users pay yearly for access to the software which includes two free upgrades per year. Monthly payments start at $175 per user.

Ease of Use:

While many softwares today integrate with Salesforce- Fonteva was created by Salesforce which means nonprofits can say goodbye to time consuming and expensive integrations. Fonteva offers both in-person and online training to staff who are not familiar with Salesforce or need the extra guidance. Many customers on review websites such as Capterra and G2 commend the tool for how easy and accessible it is to use.

Technology Needed:

The tool is considered a SaaS or software as a service and is based on the cloud. The software is not available on-premises.

Recap:

Fonteva is a tool that enables nonprofits to build relationships, organize events and understand their membership base better. It is a SaaS tool and is based solely on the cloud. One of their products is Fonteva Events which allows charities to organize their annual galas and fundraising events. With Fonteva, charities can create responsive microsites, manage ticket transactions and registrations to ensure their event is successful.

 As a SaaS, users must pay for the software yearly with a one-time installation fee. Other than that there are no hidden fees – and a membership enables users to bi-annual upgrades.

Advantages:

  • A Fonteva membership includes access to all of their products – not just the events
  • No need for multiple softwares to execute your event – Fonteva is comprehensive and comes with registration management, ticketing, and reporting

Disadvantages:

  • According to G2 the app costs $175 per user
  • According to some reviews - response times to issues can be slow

My Opinion

 If you are one of the 30,000 nonprofit organizations who currently use Salesforce – I would encourage you to watch a free demo of the software. With different products associated with Fonteva it appears like a great tool build your membership base and execute events.

I do find that $175 per user is not practical for small-medium based charities – especially those that are made predominately of of volunteers.

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Danielle Loughnane

Danielle Loughnane earned her B.F.A. in Creative Writing from Emerson College and has currently been working in the data science field since 2015. She is the author of a comic book entitled, “The Superhighs” and wrote a blog from 2011-2015 about working in the restaurant industry called, "Sir I Think You've Had Too Much.” In her spare time she likes reading graphic novels and snuggling with her dogs.

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