Bob Alves

Bob Alves

Buying vs. Building: Avoid a Software Project Nightmare

Software1Looking for a sure-fire way to scare your IT department? Tell them the board wants recommendations on a new software platform - buy or build - to vote on at the next meeting. Read more...

Performance Management: How Does Your Organization Measure Up?

performance_managementHistorically, non-profits have manually measured their performance; however, organizations are now looking for ways to use technology to support the analysis of their efforts, improve their operational processes and further develop their business strategies. By putting a focus on performance management-while leveraging their IT infrastructure-organizations can discover mission-critical information, such as how much time it takes to complete certain tasks, what untapped resources are available to them and what improvements employees would like to see take place, as well as determine actionable metrics to better their performance-and deepen their connections with donors and members-in the future. Read more...

Non-Profit Social Media Smarts: Internal or External Social Networking Tools?

crmNon-profit organizations are increasingly adopting social networking tools to create a sense of community among members and donors. According to a recent poll by the Association of Fundraising Professionals, two-thirds of non-profits are using social media, and 39% of respondents said they feel these tools are important for reaching the greatest number of donors. Read more...

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