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With the change in tax policy that reduced the tax advantages of donating to charities, many charities have had to leverage technology to keep the donations flowing, reports Smarter CX. 

In 2018, shifting tax policies and a stock market setback combined to stanch the lifeblood of the vast majority of nonprofit organizations: Charity giving declined 1.7% from year-earlier levels (accounting for inflation), according to GivingUSA.


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