6ya boasts the ability to connect a consumer to “expert advice over the phone on everything you own, anytime you need it.” Still confused? Think Google, but instead of typing a question into a search bar and scrolling through nnumerous websites hoping to find the right answer, a caller makes one phone call and receives an answer to their problem in minutes.
Before a nonprofit pays a plumber upwards of $100 to assess a broken toilet, a staff member can use 6ya to connect to a plumber by video chat to assess and potentially diagnose the problem. Is the flapper valve malfunctioning? For less than $20 and a few Youtube videos later, a charity could potentially solve their problem for a fraction of the cost it would take to hire a plumber. 6ya employs experts in fields ranging from arts and crafts, computers, and carpentry so whatever a nonprofit needs are, chances are there is an expert that can help them. Calling an expert is free, therefore a nonprofit can call an additional expert if the first expert could not help them or they need assistance replacing a part.
6ya is mainly a mobile app that can be used with either an Android or iPhone. It’s important that a caller has good reception and audio and visual capabilities on their phone to make it easier for the expert to evaluate the situation. It’s important that you are clear about what the problem is. Giving vague and general descriptions of a problem can often times lead to a mis-diagnosis.
Ease of Use:
6ya is as easy as opening an app, choosing which category best fits your problem and requesting a call.
There are many moving parts to ensure that a nonprofit runs smoothly. The nonprofit must fundraise to ensure they have adequate donations and means to track the organization’s progress. Like any business they have to ensure that they have a space to run the charity from- whether it’s renting an office, purchasing a house, or starting off in a personal office. Whichever real estate a nonprofit chooses problems are bound to occur in the form of broken toilets and electrical issues. With 6ya, when an issue arises, a charity can quickly video call an expert for help. Whether a nonprofit’s computer won’t turn on, their car won’t start, or the sink is clogged they can get support within minutes.
While it’s not the standard nonprofit software I usually cover in this column I believe it can benefit nonprofits by offering a cost efficient alternative to every day problems. In most cases a problem toilet can be fixed easily if you have the right tools or a problem in excel can be solved if you know where to look. I think this is beneficial software to all charities and they should take advantage of it while it’s free.