Why should I fundraise on Twitter?
Fundraising on Twitter has many advantages. Twitter users can donate to your organization, cause or campaign with one simple "@" reply. Compared with sites that require a 5-step checkout process which one do you think has the best follow-through? Twitter Donations eliminates all friction points in the donation process, so donors don't lose interest midway through the process.
Twitter users are often on-the-go, accessing the social media channel from their mobile devices. With one click, they can act on your request without needing to leave the app, pull out their wallets or remember passwords.
Plus, the social aspect of Twitter means that you are more likely to see higher return on your efforts. Because your followers are already personally invested in you by following you in the first place, you are preaching to the choir, so to speak. Also, with Twitter as your audience, and the network effect of the Retweet (RT), your reach is unlimited.
How will people donate to us?
Your followers can donate by replying "donate" to any of your fundraising Tweets. People can even donate to Retweets.
What if someone replies "donate" to my request but isn't a member?
When someone replies with the word "donate" to give to your Twitter listing and they aren't signed up for Chirpify we will automatically reply to them and ask them to sign up. When they do, your transaction will complete.
Can people donate from a Retweet?
Yes. When someone Retweets your listing others can donate from that RT.
How do we get paid?
Chirpify transforms your Tweets into transactions. When someone donates to you on Twitter Chirpify automatically triggers a PayPal transaction between your account and the donors. Your donation appears in your account immediately.
Can we schedule donation Tweets?
Yes, you can schedule your donation Tweets to post every [x] hours.
How many donation requests can we post on Twitter?
Chirpify does not limit the amount of requests you can post.
Is there a max transaction amount?
Currently the maximum amount of any transaction cannot exceed $2000.
Can our donation requests include an image?
Yes, you can add an image to your listing. This image will be included automatically in your listing Tweet.
How is fulfillment handled?
Depending on your account level you'll either receive a donor's information in an email or we can integrate with your back office systems.
Tell me about security.
Chirpify payments are handled by PayPal.
For buyers, if there's a problem with your order, you're protected. PayPal offers buyers: $0 Liability for Eligible Unauthorized Purchases. Refunds for incorrect orders or items that never arrive. A convenient process for resolving problems. For sellers, it's normal to encounter a problem with an order every now and again. PayPal offers sellers: Protection from buyer claims and chargebacks. A convenient process for responding to disputesSeller verification and buyer address confirmation.
How much does it cost to fundraise on Twitter?
Pricing for a Basic account is free with a 4% commission on each donation. Enterprise pricing is not provided.
Last modified on Sunday, 19 May 2013